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Bank of Ireland
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Bank of Ireland "The ability to innovate and generate new ideas can help to deliver continued business success, but only if you have the ability to implement those ideas efficiently and effectively. "The Bank of Ireland (BoI) recently undertook the sale of its UK retail network to the Britannia Building Society (BBS). The sale required a significant programme of work to transition systems, to define and amend processes and to understand the impact on the staff involved. A particular challenge was the separation of systems to isolate the retail business from the rest of the bank that had to be completed within very aggressive timescales. "We engaged Oak Management Services to manage the system separation because they have a reputation for getting things done. It was the right decision; in a very tough environment they were always very professional, open and honest. As a result, they helped forge strong relationships with key BBS stakeholders and pull our two organisations together as a team. Oak’s people showed unwavering commitment to the project, working around the clock where necessary to manage step-by-step the transition of systems and data and ensuring that the separation went to plan. "As a result of their commitment to the separation project, we asked Oak to take on Programme Directorship of the entire transition programme to implement the significant changes in IT, process and people relating to the sale. Oak was instrumental in managing the expectations and interests of all stakeholders including BoI, BBS, regulatory bodies and retail customers. "The sale was a great success for all parties and BBS went on to win an industry award for their systems integration project. Oak played a significant part in our success and gave us the drive and discipline to stay focused on delivery when things got tough." Donal Heylin, BOI Director Corporate Development & Change
The continuation of your own success story could start right here. To discuss how we can help you deliver your business transformation initiatives, simply get in touch ››
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| © 2006 Oak Management Services |
